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    Tel: 01952 208200

    © 2014 Shropshire Chamber People Portal

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    Ashleigh Pugh

    INTERVIEW ME
    Personal Statement

     

    An experienced articulate recruitment co-ordinator, with a flexible, professional approach and ability to communicate effectively and actively with people at all levels, through listening and giving accurate, appropriate advice. Confident, bright and outgoing, very ambitious and looking to develop their career. Displays excellent listening skills; which enables identifying and finding solutions to problems easier. Offering excellent support and advice from clients, through to business heads. Being able to adapt and prioritise work load to meet changing and challenging environments, ensuring tasks are completed accurately and in a timely manner. Looking to develop and extend my skills and knowledge within an administration role continuing to be professional, and ensuring excellent attention to detail at all times due to a fanatical and zealous nature.

     

    Key Skills:

    • Organised, flexible and adaptable with good time management skills.

    • Excellent customer service skills able to communicate effectively and actively at all levels.

    • Ability to effectively and actively listen thus ensuring problem solving.

    • Methodical and rigorous approach to achieve tasks with excellent ability to prioritise work load.

    • Use and application of personal computers – E-mail, internet, PowerPoint, Word and Excel, Office 365, Adobe, Outlook.

    • The capacity to work alone or as part of a team dependant on situation and presence required.

    • Supportive and motivational along with good first aid knowledge and risk assessment skills.

    Languages


    English

    Sectors

     

    CUSTOMER SERVICE

    RECRUITMENT

    BUSINESS ADMINISTRATION

    2010 - present

    2010 - present

    Work experience

     

    February 2015- Current. Since being unemployed due to redundancy, I have attended several training courses; professional and Educational to learn new skills and enhance others.

     

    Anystaff Recruitment Limited, Telford.  September 2014 – February 2015

    Recruitment Co-ordinator

    • Arranging appointments, accuracy and ensuring deadlines are achieved.

    • Communicating with and interviewing clients for specific vacancies.

    • Personal data entry using Palustris, Microsoft office; Word, Excel, Office 365 and Adobe.

    • Always striving for quality and applies process and discipline towards optimising performance.

    • Training and supporting others. Working as a team to achieve given tasks.

     

    Care and Mobility, Wellington, Telford. August 2014 – September 2014

    • Administration duties, including collating invoices.

    • Processing archive files for 2007 – 2013 ensuring exacting analytic ability.

    • Efficiently organised documentation along with client data entry using Microsoft excel, achieving 100% input data on master spread sheet.

    • Communicating with the external management team at Brooks and dealing with any other management requests in a timely efficient manner.

     

    Admin Re UK, Windsor House, Telford. March 2103 – February 2014

    Customer Service back office Claims Administrator

    • Ensured excellent Customer Service conducted at all times.

    • Conducting daily duties in a professional manner ensuring adherence to company protocol and policies at all times along with confidentiality.

    • Proactively used a programme called ALPHA a detailed data entry and processing system with a systematic attitude to implement sophisticated procedures.

     

    Wm Morrisons, Lawley, Telford. November 2012 – February 2014

    Check out operator

    • Ensuring excellent Customer Service at all times and rapport building.

    • Health and safety in the work place training completed.

    • Handling difficult situations with Customers in a professional manner.

    • Customer Service desk assistant and including accurate data entry.

    • Receiving an excellence award for customer service and work ethic.

     

    Students Union, The Hive, Plymouth. 2011 – 2012.

    Receptionist

    • Working in a busy environment handling customer enquiries and requests.

    • Critical thinking with a team to ensure the best advice was given at all times.

     

    University and Faculty representative, Plymouth University. 2009 – 2012.

    Student Ambassador

    • Mentoring other students offering support, help and guidance.

    • Introducing visitors to the Campus with detailed escorted tours.

    • The Compact Scheme involved promoting the University at outside events such as UCAS fairs, Schools and College’s.

    • Discussing prospectus course details answering questions with a thorough and precise approach.

     

    Education and Training

     

    University of Plymouth 2008 – 2012: Undergraduate degree BSc Psychology
    Wrekin College, Wellington, Telford 2001-2008: Studied to an ‘A’ level standard and achieved 9 x GCSE’s grades A* - C

    Achievements/Hobbies

    • Recently full DBS Checked

    • Full UK Driving licence.

    • Charity work and fund raising (Medic Malawi, Cancer Research, Marie Curie).

    • Keeping healthy and reaching new personal goals in fitness and training.

    • Cooking and sugar craft.