Work Experience
June 2014 – January 2015 Breakfast Waiter
Telford Hotel & Golf Resort, Great Hay Drive, Sutton Heights.
My role at QHotels was to serve full English and continental breakfasts to clients staying at the four star hotel. I was always punctual for the early shift and was able to use my customer service and restaurant skills to serve clients.
September 2013 July 2014 Commis chef and Sommelier
Origins, Shrewsbury College, London Road, Shrewsbury
As part of my course I was required to work in the college’s commercially operated, licenced restaurant ‘Origins’. This was organised on a simplified brigade system where students were required to undertake roles such as commis, chef de rang and Maître D and Sommelier.
Languages
English
2010 - present
2010 - present
Sectors
CATERING
CUSTOMER SERVICE
HOSPITALITY
Carl Norbury
Key Skills
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Good communication.
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Patient.
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Punctual.
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Responsible.
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Retaining and recalling information.
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Considerate.
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Enthusiastic.
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Calm.
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Conscientious.
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Trustworthy.
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Friendly.
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Polite.
Personal Profile
I am a professional person with considerable experience working in a front of house environment. I have excellent communication skills and understand the importance of first class customer service. I am always willing to help customers with queries or complaints and try to resolve them to everyone’s satisfaction. I am punctual and trustworthy.
I am currently on a training course with Landau and have just passed my Level 2 Food Safety. I am taking an Emergency First Aid at Work course through TCAT starting Friday 17th April 2015.
I would like to gain further experience in both bar work and as a chef.
Education
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27th February 2015 – 13th March 2015 Level 2 Food Safety Telford College (TCAT)
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2014 City & Guilds Level 2 diploma professional Food and Beverage Service Shrewsbury College (SCAT)
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ASCENTIS Spanish Speaking and Listening Shrewsbury College (SCAT)
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2013 English Level 1 Shrewsbury College (SCAT)
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Mathematics Level 1 Shrewsbury College (SCAT)
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ICT Level 1 Shrewsbury College (SCAT)
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2011-2012 City & Guilds Entry Level Diploma in Food and Drink Service Shrewsbury College (SCAT)